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We aim to instill trust and confidence in our customers, providing quality products and great service, so rest assured we offer a complete refund of the actual product purchase price for any return of unopened items in the original packaging.

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All parcels are shipped within 1-2 business days and tracking information provided to the customer once dispatched. All shipments are sent express with unique tracking ID. No issues with customs have been experienced to date. 99% of parcels have been successfully delivered. As sender, we endeavour to assist with following up on any parcel delays.

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The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice. These products are not for use by or sale to persons under the age of 18. References to other sites are provided as an information service only and should not necessarily be construed as an endorsement by our website. By using this site, you accept this disclaimer, our Privacy Policy, Terms and Conditions and that Down To Earth are not responsible for any outcomes pertaining to the use of this site or products.

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